TECHNICAL SUPPORT

Athlete-tested support.

Direct factory dispatch means zero legacy markups. It also means direct access to technical specialists who understand biometric telemetry. Get your tracking resolved.

SUBMIT TICKET

Open a support query

Our hardware specialists respond within 12 hours. Provide your order number for faster diagnostic routing.

WARRANTY & LOGISTICS

Telemetry you can trust

No subscription paywalls, no hidden clauses. We back our ruggedized alloy casing and sensor arrays with transparent terms.

Direct Factory Dispatch

30-Day Guarantee

1-Year Hardware Warranty

We bypass retail warehouses. Your tracker ships directly from the manufacturing line to your door, fully calibrated.

Test the sensors, evaluate the battery, and analyze the data. If it doesn't meet your athletic standards, return it within 30 days.

Every Vulkan device is built with ruggedized alloy and backed by a comprehensive twelve-month hardware replacement warranty.